Elevated errors related to login for some accounts

Incident Report for ActivTrak

Resolved

This incident has been resolved.
Posted Sep 09, 2026 - 21:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 09, 2026 - 19:45 UTC

Update

Our engineering team is continuing to look into the elevated error rates related to login for some accounts.
Posted Sep 09, 2026 - 17:30 UTC

Investigating

Our engineering team has identified an increase number or errors related to login.
Posted Sep 09, 2026 - 16:35 UTC
This incident affected: Web Application.