All Systems Operational
Frontend UI ? Operational
Frontend API Servers ? Operational
Export Services ? Operational
Digest Service ? Operational
Real-time Screen Views ? Operational
Agent Download ? Operational
Third-party Components Operational
Intercom Intercom APIs Operational
SendGrid API v2 Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Chargebee API Operational
Chargebee Webhook Operational
Chargebee Hosted Pages Operational
Chargebee Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 25, 2020

No incidents reported today.

Oct 24, 2020

No incidents reported.

Oct 23, 2020
Resolved - This incident has been resolved.
Oct 23, 19:52 UTC
Monitoring - We are continuing to monitor the issue with screen views not loading correctly.
Oct 22, 21:01 UTC
Investigating - We are currently investigating an issue with the real-time screen view service. Some accounts may experience slow or no loading of screen views.
Oct 22, 17:00 UTC
Oct 22, 2020
Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020
Resolved - This incident has been resolved.
Oct 13, 12:47 UTC
Monitoring - We have implemented a fix for active users not showing in the Team Pulse report for some accounts. We will continue to monitor to ensure proper operation.
Oct 12, 22:03 UTC
Identified - We have identified the root cause affecting several accounts not being able to see active users in their Team Pulse reports. We are working on the fix and will release it once verified.
Oct 12, 20:40 UTC
Investigating - We are currently investigating an issue causing the Team Pulse report to show active users as inactive in some accounts.
Oct 12, 20:37 UTC
Oct 12, 2020
Oct 11, 2020

No incidents reported.