All Systems Operational
Frontend UI ? Operational
Frontend API Servers ? Operational
Export Services ? Operational
Digest Service ? Operational
Real-time Screenshots ? Operational
Agent Download ? Operational
Third-party Components Operational
Recurly API Operational
Intercom Intercom APIs Operational
SendGrid API v2 Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 27, 2020

No incidents reported today.

Sep 26, 2020

No incidents reported.

Sep 25, 2020
Resolved - This incident has been resolved.
Sep 25, 00:04 UTC
Monitoring - We have implemented a fix for the delay in agent data. We will continue to monitor our systems to ensure the incident has been resolved.
Sep 24, 20:09 UTC
Identified - We have identified the issue causing a delay in agent data. We are implementing a fix that should resolve the incident.
Sep 24, 18:29 UTC
Investigating - Some customers may be experiencing a delay in agent data. Our engineers are currently investigating the issue.
Sep 24, 18:21 UTC
Sep 24, 2020
Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.