Birch Grove Software, inc. Status

All Systems Operational

Frontend UI Operational

Frontend API Servers Operational

Export Services Operational

Digest Service Operational

Real-time Screen Views Operational

Agent Download Operational

Third-party Components Operational

Intercom Intercom APIs Operational

SendGrid API v2 Operational

Google Cloud Platform Google BigQuery Operational

Google Cloud Platform Google Cloud Pub/Sub Operational

Chargebee API Operational

Chargebee Webhook Operational

Chargebee Hosted Pages Operational

Chargebee Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 15, 2021

No incidents reported today.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

Delayed data associated with Insights

Resolved - This incident has been resolved.
Jun 4, 13:03 UTC

Monitoring - Our engineering team has identified root cause behind the delayed data update. We have triggered an update and Insights data for accounts should update over the next several hours.
Jun 3, 15:25 UTC

Investigating - We are investigating reports of delayed data updates associated with Insights. Some accounts may not see up-to-date information. Our engineering team is investigating root cause.
Jun 3, 13:51 UTC

Jun 3, 2021

Jun 2, 2021

No incidents reported.

Jun 1, 2021

Increased error rate associated with login

Resolved - This incident has been resolved.
Jun 1, 15:44 UTC

Investigating - We are seeing an increased error rate associated with login to the app. Our engineering team is investigating.
Jun 1, 15:26 UTC