All Systems Operational
Frontend UI ? Operational
Frontend API Servers ? Operational
Export Services ? Operational
Digest Service ? Operational
Real-time Screen Views ? Operational
Agent Download ? Operational
Third-party Components Operational
Intercom Intercom APIs Operational
SendGrid API v2 Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Chargebee API Operational
Chargebee Webhook Operational
Chargebee Hosted Pages Operational
Chargebee Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 14, 2021

No incidents reported today.

Apr 13, 2021
Increased error rate on databases
Resolved - This incident has been resolved.
Apr 13, 19:37 UTC
Identified - We have identified an issue with our backend databases that may cause intermittent issues with logins and reporting. We are looking into a resolution.
Apr 13, 15:33 UTC
Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021
Increased rate of database errors
Resolved - This incident has been resolved.
Apr 8, 20:48 UTC
Monitoring - We have identified and fixed an issue that led to some customers getting errors while logging into the ActivTrak web application or loading data. We are continuing to monitor our systems for proper operation.
Apr 8, 18:40 UTC
Investigating - We are currently investigating increased rates of database errors that may impact user access to the ActivTrak web application and the loading of reports.
Apr 8, 15:23 UTC
Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021
Increased error rate associated with user login
Resolved - This incident has been resolved.
Apr 5, 19:03 UTC
Investigating - We are tracking increased errors rates on our backend associated with user login. Our engineering team is investigating the issue and will update once we have identified root cause.
Apr 5, 15:18 UTC
Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

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