Partially Degraded Service
Frontend UI ? Operational
Frontend API Servers ? Operational
Export Services ? Operational
Digest Service ? Operational
Real-time Screenshots ? Operational
Agent Download ? Operational
Third-party Components Degraded Performance
Recurly API Operational
Intercom Intercom APIs Degraded Performance
SendGrid API v2 Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 28, 2020

No incidents reported today.

Feb 27, 2020

No incidents reported.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020
Completed - The scheduled maintenance has been completed.
Feb 23, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 00:00 UTC
Scheduled - Our ecommerce platform will undergo maintenance starting at 6pm CT February 21, 2020. Access to https://app.activtrak.com will continue to function as normal; however, in-app upgrades and purchases will be disabled. During this time, please contact our sales team at sales@activtrak.com or call us at 1-888-907-0301 to make a purchase or make changes to your current subscription.

Following our ecommerce maintenance, we will start maintenance on app.activtrak.com at 8am CT February 22, 2020. During this time, login and signup to https://app.activtrak.com will be unavailable. Data will continue to be collected during this time. Both maintenance windows are expected to be finished by 6pm CT February 22, 2020.
Feb 21, 19:13 UTC
Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020
Completed - The scheduled maintenance has been completed.
Feb 16, 01:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 16:01 UTC
Scheduled - ActivTrak is temporarily unavailable for planned maintenance. Access to the ActivTrak application is scheduled to resume by 7PM CST. All ActivTrak agents will continue to collect data during the planned maintenance period. The data will be accessible once the maintenance has completed.
Feb 15, 15:51 UTC
Feb 14, 2020

No incidents reported.