Birch Grove Software, inc. Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Frontend UI Operational

Frontend API Servers Operational

Data Ingestion Operational

90 days ago

100.0 % uptime

Today

Export Services Operational

Digest Service Operational

Real-time Screen Views Operational

Agent Download Operational

Third-party Components Operational

Intercom Intercom APIs Operational

SendGrid API v2 Operational

Google Cloud Platform Google BigQuery Operational

Google Cloud Platform Google Cloud Pub/Sub Operational

Chargebee API Operational

Chargebee Webhook Operational

Chargebee Hosted Pages Operational

Chargebee Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 20, 2021

No incidents reported today.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

Activity processing backlog

Resolved - This incident has been resolved.
Sep 15, 22:15 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 18:07 UTC

Update - We are continuing to work on a fix for this issue.
Sep 15, 17:34 UTC

Identified - Our engineering team has identified an issue with our activity processing pipeline that is causing a backlog of activity. Some accounts may not see delays in their activity data. We are working on a fix and should have an update within the next few hours.
Sep 15, 17:33 UTC

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

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