All Systems Operational
Frontend UI ? Operational
Frontend API Servers ? Operational
Data Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Export Services ? Operational
Digest Service ? Operational
Real-time Screen Views ? Operational
Agent Download ? Operational
Third-party Components Operational
Intercom Intercom APIs Operational
SendGrid API v2 Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Chargebee API Operational
Chargebee Webhook Operational
Chargebee Hosted Pages Operational
Chargebee Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 25, 2021

No incidents reported today.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021
Resolved - The ActivInsights data availability incident has been resolved.
Oct 19, 20:49 UTC
Monitoring - We have corrected the data ingestion issue and all delayed data should be available. We are continuing to monitor our data ingestion to ensure optimal performance.
Oct 19, 19:56 UTC
Identified - We have identified an issue where some ActivInsight customers are experiencing a delay in data availability. We are working on correcting the issue and expect data to be available in the next few hours.
Oct 19, 16:02 UTC
Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021
Resolved - This incident has been resolved.
Oct 12, 13:59 UTC
Monitoring - Our engineering team has confirmed that agent activity data may still appear delayed. The issues with activity processing have been resolved; however, agents may still have local backlogs that are being uploaded. Agent data will catch up and our engineering team is actively monitoring the processing pipeline.
Oct 5, 17:20 UTC
Oct 11, 2021

No incidents reported.