All Systems Operational
Uptime over the past 90 days. View historical uptime.
Frontend UI ? Operational
Frontend API Servers ? Operational
Data Ingestion ? Operational
90 days ago
99.95 % uptime
Today
Export Services ? Operational
Digest Service ? Operational
Real-time Screen Views ? Operational
Agent Download ? Operational
Third-party Components Operational
Intercom Intercom APIs Operational
SendGrid API v2 Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Chargebee API Operational
Chargebee Webhook Operational
Chargebee Hosted Pages Operational
Chargebee Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 17, 2022

No incidents reported today.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022
Screenshot alarm data processing delays
Resolved - This incident has been resolved.
Jan 12, 14:58 UTC
Monitoring - Our engineering team has applied a fix and they are currently monitoring the situation. Screenshot alarm processing backlogs should resolve over the next few hours.
Jan 7, 17:59 UTC
Identified - Our engineering team has identified an issue related to screenshot data processing. A root cause has been identified and they are working to fix the problem.
Jan 7, 16:35 UTC
Increased error rates on some backend services
Resolved - This incident has been resolved.
Jan 12, 14:57 UTC
Monitoring - We have identified and resolved the issue, and we are monitoring.
Jan 11, 18:56 UTC
Investigating - We investigating increased error rates on some backend services.
Jan 11, 16:28 UTC
Jan 11, 2022
Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022
Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

Jan 4, 2022

No incidents reported.

Jan 3, 2022

No incidents reported.

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