All Systems Operational
Frontend UI ? Operational
Frontend API Servers ? Operational
Export Services ? Operational
Digest Service ? Operational
Real-time Screen Views ? Operational
Agent Download ? Operational
Third-party Components Operational
Intercom Intercom APIs Operational
SendGrid API v2 Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Chargebee API Operational
Chargebee Webhook Operational
Chargebee Hosted Pages Operational
Chargebee Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 7, 2021

No incidents reported today.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
Resolved - The issue that caused some accounts to have degraded performance in the ActivTrak app has been resolved.
May 4, 00:09 UTC
Monitoring - We have restarted one of our database servers that were causing performance issues for some accounts. We are continuing to monitor the database to ensure the restart has resolved the performance issues.
May 3, 21:43 UTC
Identified - We have identified the cause behind the ActivTrak app having degraded performance for some accounts. We will be implementing the fix and expect all accounts to return to normal operation soon.
May 3, 19:30 UTC
Investigating - We are currently investigating an issue that is causing some accounts to have degraded performance when logging in and navigating around the ActivTrak app.
May 3, 17:53 UTC
May 3, 2021
May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021

No incidents reported.