All Systems Operational
Frontend UI ? Operational
Frontend API Servers ? Operational
Data Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Export Services ? Operational
Digest Service ? Operational
Real-time Screen Views ? Operational
Agent Download ? Operational
Third-party Components Operational
Intercom Intercom APIs Operational
SendGrid API v2 Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Chargebee API Operational
Chargebee Webhook Operational
Chargebee Hosted Pages Operational
Chargebee Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 28, 2021

No incidents reported today.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021
Resolved - This incident has been resolved.
Nov 16, 20:48 UTC
Monitoring - We are continuing to monitor the stability of our services and the Google Cloud Platform. We expect all ActivTrak systems to be fully operational.
Nov 16, 18:23 UTC
Identified - We have identified the issue was caused by a widespread outage with the Google Cloud Platform. It appears to be recovering and we expect all ActivTrak systems to be fully operational.
Nov 16, 18:22 UTC
Investigating - We are investigating a widespread outage that is causing many of our user-facing services to intermediately drop connections.
Nov 16, 18:00 UTC
Resolved - This incident has been resolved.
Nov 16, 20:48 UTC
Monitoring - Our engineering team has implemented a fix and they are monitoring the processing queues.
Nov 16, 14:55 UTC
Identified - Our engineering team has identified a root cause and is currently working on a fix.
Nov 16, 14:41 UTC
Investigating - Our engineering team has identified a delay with processing insights data. They are currently investigating root cause.
Nov 16, 14:25 UTC
Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.