Real-time screen views and text.

Incident Report for ActivTrak

Resolved

The incident has been resolved. All systems are stable and operational.
Posted Jul 21, 2020 - 18:39 UTC

Monitoring

We have corrected the problem causing issues with Team Pulse current activity data and screen views or Real-Time screen views and text. We are monitoring the fix to ensure proper operation.
Posted Jul 21, 2020 - 18:02 UTC

Identified

We have identified the underlying problem and are working to address it. We apologize for any inconvenience this may have caused.
Posted Jul 21, 2020 - 16:53 UTC

Update

Some customers may be experiencing issues with Team Pulse current activity data and screen views or Real-Time screen views and text. Our engineering team is currently investigating. We apologize for any inconvenience.
Posted Jul 21, 2020 - 16:47 UTC

Investigating

Some customers may be experiencing issues with real-time screen views and text. Our engineering team is currently investigating. We apologize for any inconvenience.
Posted Jul 21, 2020 - 16:30 UTC
This incident affected: Web Application.