Delayed processing of Insights data

Incident Report for ActivTrak

Resolved

This incident has been resolved.
Posted Jul 13, 2023 - 19:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results. Insights data will continue to be delayed for the next few hours as the data pipeline recovers. No data was lost and dashboards will reflect historical data once the pipeline is finished processing.
Posted Jul 13, 2023 - 14:58 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 13, 2023 - 14:46 UTC

Investigating

Our engineering team is investigating delays with processing data for Insights reports. Insights dashboard will not show current data until the issue is resolved.
Posted Jul 13, 2023 - 14:06 UTC
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