Increased error rates with backend services
Incident Report for ActivTrak
Resolved
This incident has been resolved.
Posted Jul 26, 2023 - 16:03 UTC
Update
Our engineering team continues to monitor the platform and all functionality is working as expected. Some accounts may still experience delayed data in their reports. Reports will catch up as we continue to process through the backlog.
Posted Jul 25, 2023 - 16:23 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 25, 2023 - 01:02 UTC
Update
We are continuing to investigate this issue.
Posted Jul 24, 2023 - 17:11 UTC
Investigating
We are currently investigating increased error rates with our backend services.
Posted Jul 24, 2023 - 16:53 UTC
This incident affected: Web Application, Data Ingestion, and Email Subscriptions.
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