Chrome Agent Screenview Issues

Incident Report for Birch Grove Software, inc.

Resolved

This incident has been resolved.

Posted Feb 25, 2022 - 20:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 24, 2022 - 22:44 UTC

Identified

Our engineering team has identified a root cause behind this issue and they are working toward a fix.

Posted Feb 23, 2022 - 23:46 UTC

Investigating

We are seeing an increase in error rates associated with screen views associated with Chrome agents. We are investigating root cause.

Posted Feb 23, 2022 - 19:21 UTC

This incident affected: Real-time Screen Views.