Incorrect display of Top User single-day report

Incident Report for Birch Grove Software, inc.

Resolved

We have resolved the issue with the Top User single day report.

Posted Sep 08, 2022 - 00:07 UTC

Monitoring

We have implemented the fix and we are monitoring our reporting service for proper operation.

Posted Sep 07, 2022 - 18:49 UTC

Identified

We have identified the issue and are working on a fix.

Posted Sep 07, 2022 - 18:37 UTC

Investigating

We are investigating reports of the Top Users single-day report showing incorrect productivity data.

Posted Sep 07, 2022 - 17:52 UTC

This incident affected: Web Application and Frontend API Servers.