Increased rate of database errors

Incident Report for ActivTrak

Resolved

This incident has been resolved.
Posted Apr 08, 2021 - 20:48 UTC

Monitoring

We have identified and fixed an issue that led to some customers getting errors while logging into the ActivTrak web application or loading data. We are continuing to monitor our systems for proper operation.
Posted Apr 08, 2021 - 18:40 UTC

Investigating

We are currently investigating increased rates of database errors that may impact user access to the ActivTrak web application and the loading of reports.
Posted Apr 08, 2021 - 15:23 UTC
This incident affected: Web Application.
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