Increased error rate with backend services
Incident Report for ActivTrak
Resolved
This incident has been resolved.
Posted Jul 19, 2023 - 22:42 UTC
Monitoring
Our engineering team has implemented a fix and they are monitoring the results.
Posted Jul 19, 2023 - 22:07 UTC
Update
The root cause of the increased error rate is still unknown and our engineering team continues to investigate.
Posted Jul 19, 2023 - 19:41 UTC
Update
Our engineering team is continuing to investigate the root cause behind the increased error rate.
Posted Jul 19, 2023 - 17:50 UTC
Investigating
Our engineering team is investigating an increased error rate associated with backend services.
Posted Jul 19, 2023 - 16:22 UTC
This incident affected: Web Application, Data Ingestion, and Email Subscriptions.