Increased error rates on backend services
Incident Report for Birch Grove Software, inc.
Resolved
This incident has been resolved.
Posted Jul 14, 2022 - 15:51 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 14, 2022 - 15:23 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 14, 2022 - 15:20 UTC
Investigating
Our engineering team reports an increase in error rates associated with some of our backend services. User experience in the app may be degraded. We are looking into a fix and will provide an update shortly.
Posted Jul 14, 2022 - 15:11 UTC
This incident affected: Web Application and Frontend API Servers.
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