Insights data processing delays

Incident Report for Birch Grove Software, inc.

Resolved

This incident has been resolved.

Posted Nov 16, 2021 - 20:48 UTC

Monitoring

Our engineering team has implemented a fix and they are monitoring the processing queues.

Posted Nov 16, 2021 - 14:55 UTC

Identified

Our engineering team has identified a root cause and is currently working on a fix.

Posted Nov 16, 2021 - 14:41 UTC

Investigating

Our engineering team has identified a delay with processing insights data. They are currently investigating root cause.

Posted Nov 16, 2021 - 14:25 UTC

This incident affected: Data Ingestion.