Partial outage of export services

Incident Report for ActivTrak

Resolved

We have resolved the issue causing the export service from not being able to complete exports.
Posted Jan 27, 2022 - 00:34 UTC

Monitoring

We have implemented a fix for the export services and are monitoring the system for proper operation.
Posted Jan 26, 2022 - 22:33 UTC

Identified

We have identified the root problem that caused our export server to not finish creating requested reports and are working on implementing a fix.
Posted Jan 26, 2022 - 22:30 UTC

Investigating

Some customers may be experiencing failed exports. Our engineers are investigating the issue.
Posted Jan 26, 2022 - 22:18 UTC