Delay in Weekly Digest Delivery

Incident Report for ActivTrak

Resolved

This incident has been resolved.

Posted Apr 23, 2024 - 13:21 UTC

Monitoring

Our engineering team has re-triggered send for any missed digests and are monitoring status.

Posted Apr 22, 2024 - 22:47 UTC

Update

Our engineering team has applied a fix for the digest delays and we are planning to re-trigger send for any missed digests at 5:30pm CDT today, April 22, 2024. We apologize for any inconvenience this may cause.

Posted Apr 22, 2024 - 18:07 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 22, 2024 - 14:09 UTC

Investigating

We're experiencing a delay in sending email digests and are currently looking into the issue.

Posted Apr 22, 2024 - 13:59 UTC

This incident affected: Email Subscriptions.