ActivTrak Service Outage

Incident Report for ActivTrak

Resolved

This incident has been resolved.

Posted Nov 16, 2021 - 20:48 UTC

Monitoring

We are continuing to monitor the stability of our services and the Google Cloud Platform. We expect all ActivTrak systems to be fully operational.

Posted Nov 16, 2021 - 18:23 UTC

Identified

We have identified the issue was caused by a widespread outage with the Google Cloud Platform. It appears to be recovering and we expect all ActivTrak systems to be fully operational.

Posted Nov 16, 2021 - 18:22 UTC

Investigating

We are investigating a widespread outage that is causing many of our user-facing services to intermediately drop connections.

Posted Nov 16, 2021 - 18:00 UTC

This incident affected: Web Application.