Elevated error rates

Incident Report for ActivTrak

Resolved

This incident has been resolved.
Posted Sep 24, 2024 - 17:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 24, 2024 - 16:09 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 24, 2024 - 15:58 UTC

Investigating

We're experiencing an elevated level of application errors and are currently looking into the issue. Customers may see delays with certain reports.
Posted Sep 24, 2024 - 15:47 UTC
This incident affected: Web Application, API / ActivConnect, Data Ingestion, and Email Subscriptions.