Delayed Processing of Insights Data

Incident Report for Birch Grove Software, inc.

Resolved

This incident has been resolved.

Posted May 05, 2022 - 01:08 UTC

Monitoring

Our engineering team has applied a fix and we are now processing the backlog of Insights data. Estimated time to fully process the backlog is 5-6 hours (4:00pm CDT). We apologize for any inconvenience this may cause.

Posted May 03, 2022 - 15:17 UTC

Identified

Our engineering team has identified an issue that has delayed processing of Insights data.

Posted May 03, 2022 - 14:11 UTC

This incident affected: Insights Report Dashboards and Insights Subscription Email Service.