Elevated error rates

Incident Report for ActivTrak

Resolved

All reports are loading as expected and we are no longer seeing an elevated level of application errors.
Posted Feb 06, 2024 - 19:47 UTC

Monitoring

A fix has been implemented and we are monitoring the implementation.
Posted Feb 06, 2024 - 19:41 UTC

Identified

We have identified the issue and working to implement the fix.
Posted Feb 06, 2024 - 19:08 UTC

Update

We are continuing to investigate the increase in application errors. The errors appear to be around loading Insights and Live reports and may cause the reports to not load.
Posted Feb 06, 2024 - 19:03 UTC

Investigating

We're experiencing an elevated level of application errors and are currently looking into the issue.
Posted Feb 06, 2024 - 19:01 UTC
This incident affected: Web Application.
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