Increased error rates with Users page

Incident Report for ActivTrak

Resolved

This incident has been resolved.
Posted Aug 18, 2025 - 16:41 UTC

Update

We are continuing to monitor for any further issues.
Posted Aug 18, 2025 - 16:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 18, 2025 - 16:25 UTC

Investigating

Our engineering team is investigating an increase in error rate associated with the User page. Some accounts may encounter issues loading the Users page at this time.
Posted Aug 18, 2025 - 16:16 UTC
This incident affected: Web Application.