Delayed processing of insights data

Incident Report for ActivTrak

Resolved

This incident has been resolved.
Posted May 29, 2026 - 23:04 UTC

Update

Our engineering team is actively monitoring the fix. Backlogs are processing and Insights data will refresh as they clear.
Posted May 29, 2026 - 18:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 29, 2026 - 15:32 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 29, 2026 - 14:51 UTC

Investigating

Some users may be experiencing delays in insights reporting data. Our engineering team is looking into the issue.
Posted May 29, 2026 - 14:23 UTC
This incident affected: Web Application.