All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Application ? Operational
90 days ago
99.97 % uptime
Today
API / ActivConnect ? Operational
90 days ago
100.0 % uptime
Today
Data Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Email Subscriptions ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 23, 2024
Delay in Weekly Digest Delivery
Resolved - This incident has been resolved.
Apr 23, 13:21 UTC
Monitoring - Our engineering team has re-triggered send for any missed digests and are monitoring status.
Apr 22, 22:47 UTC
Update - Our engineering team has applied a fix for the digest delays and we are planning to re-trigger send for any missed digests at 5:30pm CDT today, April 22, 2024. We apologize for any inconvenience this may cause.
Apr 22, 18:07 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 22, 14:09 UTC
Investigating - We're experiencing a delay in sending email digests and are currently looking into the issue.
Apr 22, 13:59 UTC
Apr 22, 2024
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Increased error rate associated with audit log exports
Resolved - This incident has been resolved.
Apr 19, 20:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 19, 19:58 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 19, 19:22 UTC
Investigating - Our engineering team is seeing an increased error rate associated with export of audit log data. They are investigating root cause. Export of audit log data is currently unavailable.
Apr 19, 17:52 UTC
Degraded performance of live reports
Resolved - This incident has been resolved.
Apr 19, 16:57 UTC
Monitoring - We have released the fix for the Single Day reports not showing data. We will continue to monitor.
Apr 19, 16:32 UTC
Identified - We have identified the root cause of certain reports not showing data and are implementing a fix.
Apr 19, 15:40 UTC
Investigating - Some users may be experiencing not being able to see data on the Single Day charts. Our engineering team is looking into the issue.
Apr 19, 15:06 UTC
Apr 18, 2024

No incidents reported.

Apr 17, 2024
Audit log message processing outage
Resolved - On April 17, 2024, between 9:30 AM and 10:00 AM CDT, our backend servers experienced an unexpected disruption that impacted the processing of audit log messages. Unfortunately, despite exhaustive efforts, we were unable to recover the audit log messages generated during this 30-minute period.

We deeply regret any inconvenience or concern this may have caused. We recognize the critical importance of maintaining the integrity of your data and are committed to upholding the highest standards of service reliability.

We value your trust and understanding as we continue to improve our systems. If you have any concerns or need further information, please do not hesitate to contact our support team.
Apr 17, 14:30 UTC
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

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